LEGAL REFERENCE

Your Privacy Matters to Us

We built dewakoin around your trust. This privacy policy shows exactly how we collect, use and protect your personal data when you open an account, deposit via DANA...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Focused
Account access Read FAQ
dewakoin Your Privacy Matters to Us

What We Collect and Why

When you join dewakoin, we collect your name, email, phone number and payment details to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect. Your data stays encrypted and is never sold to third parties. We comply with Indonesian data protection

standards and only share information with payment processors and support teams who need it to serve you.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any questions about how we handle your data, account settings or payment information.

Account Settings

Log in to your dewakoin account to review, update or delete your personal information. Your privacy controls are always one tap away.

Data Requests

You can request a copy of all personal data we hold about you. Submit your request through your account dashboard or contact our support team directly.

WHY THIS PLATFORM

How We Earn Your Trust

Encryption Standard

All account data and payment details are encrypted using industry-standard SSL protocols. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Regular Audits

We conduct quarterly security reviews to ensure our systems meet international data protection benchmarks and Indonesia's regulatory requirements.

No Third-Party Sales

Your personal information is never sold, rented or shared with marketers. We only share data with payment processors required to complete your transactions.

Transparent Logging

Every access to your account is logged and timestamped. You can review your login history and session activity anytime from your account dashboard.

Compliance Framework

dewakoin operates under privacy standards aligned with Indonesian data protection law and international gaming regulations for supported regions.

Incident Response

If a security issue ever affects your account, we notify you immediately and provide clear steps to protect your data and payment methods.

Privacy Across Our Platform

Live Casino TablesYour session data and betting history are encrypted and stored separately from your payment details. You control what's visible in your account.
Slot LobbiesGameplay activity is tracked to personalize your lobby experience. No data is shared with game providers beyond what's needed to run your session.
Sportsbook MarketsYour betting preferences and wager history stay private. We use this data only to show you relevant markets and calculate your account balance.
Payment ProcessingDANA, OVO, GoPay and QRIS transactions are handled by certified payment partners. We never store your full payment credentials on our servers.
Account VerificationWe verify your identity once during signup to comply with Indonesian regulations. Your verification documents are encrypted and deleted after 90 days.
Support CommunicationsChat logs and email threads with our support team are kept confidential. Only authorized staff can access your account history for troubleshooting.
Marketing PreferencesYou choose whether to receive promotional emails or SMS. Unsubscribe anytime from your account settings without losing access to the platform.
SERVICE CONTEXT

Privacy Features Built Into Your Account

01
Session Control Log out instantly from any device. Your session data is cleared immediately, and you can review all active logins from your account dashboard.
02
Data Download Export your account history, transaction records and personal data in a standard format. Use it to verify what we hold or transfer it elsewhere.
03
Privacy Dashboard One central place to see what data we collect, who we share it with and how long we keep it. Update your preferences anytime without friction.
04
Payment Masking Your DANA, OVO, GoPay and QRIS details are masked in account statements. Only the last four digits appear in your transaction history.
05
Deletion Rights Request permanent deletion of your account and all associated data. We remove everything within 30 days, except records required by Indonesian law.
06
Cookie Control Manage tracking preferences directly from your browser or account settings. Choose which cookies to allow and which to block.

Privacy Policy Questions

We keep your account data as long as your account is active. After you close your account, we retain transaction records for seven years to comply with Indonesian financial regulations, then delete everything else.

Yes. Log into your account and go to Privacy Settings, then select Data Download. We'll send you a complete file of all personal information we hold within 48 hours.

Absolutely. Payment details are encrypted and processed by certified payment partners. We never store your full credentials. Only masked references appear in your account history.

No. We never sell, rent or share your personal information with marketers or third parties. Data is shared only with payment processors and support teams who need it to serve you.

We notify you immediately if your account is affected. We provide clear steps to secure your data, reset your password and review your account activity for unauthorized access.

Yes. Request account deletion from your Privacy Settings. We remove all personal data within 30 days, except transaction records required by Indonesian law for financial compliance.

Cookies help us remember your preferences and keep you logged in. You control which cookies to allow from your browser settings or account dashboard. We never use tracking for marketing without your consent.